This Agreement is public, in accordance with Art. Art. 633, 641 of the Civil Code of Ukraine, and its terms are the same for all Users / Buyers, unconditional acceptance of the terms of which are considered acceptance of this offer by the User / Buyer, for which the Seller publishes this Agreement.
Individual entrepreneur Gryzlov Igor Sergeevich, acting on the basis of the Extract from the Unified State Register of Legal Entities and Individual Entrepreneurs and Public Associations № 2 004 710 0000 000 82140 dated 15.12.2020, hereinafter referred to as "Seller", on the one hand, and
the person who views the information on the Site and / or orders, and / or receives and / or reserves the Goods using the technical tools of the Site / the Seller's representative, hereinafter referred to as "User / Buyer", on the other hand (hereinafter referred to as "Parties"). and each separately - "Party") have entered into this Public Offering Agreement (hereinafter referred to as "Agreement") on the following:
Definition of terms:
Website is a website hosted on the Internet at: https://www.granispace.com, including all its web pages.
The product is a thing made by the manufacturer, which is intended for sale, a list of names of the range and its description, presented on the Site.
Public offer - a public offer of the Seller addressed to an indefinite number of persons, concerning the conclusion of an electronic contract of sale of Goods on the terms specified by the Seller.
Recipient - the Buyer, or a person who on behalf of the Buyer actually receives the Goods delivered by the Company - the carrier.
Order - a properly executed and placed on the help of the Site request of the User to purchase the selected Goods.
Acceptance - the User's actions aimed at accepting the terms of this Public Offer.
Registration - filling in the appropriate form on the Site by the User with the indication of the data necessary for identification.
Own account - a page of the Site that contains personal information specified during Registration. The Buyer's own account may also contain other information necessary to identify the User / Buyer and place orders, the amount of which is determined by the Seller.
"Payment in installments" - using this service of the bank, the Buyer can pay for the purchase not in full, but divide the amount into four parts and pay it gradually, taking into account the bank's commission, making monthly regular payments.
Banking day is a working day for banks of Ukraine, in which banks are open for operations using channels of interaction with the National Bank of Ukraine.
The invoice is a document provided by the Seller to the Buyer and contains payment details of the Seller, according to which the Buyer pays for the provided goods, as well as a list of goods, their quantity and price at which they are delivered to the Buyer, information about the Seller and the Buyer.
LiqPay system is a payment service of PrivatBank * (Bank), designed to simplify settlements between individuals, legal entities and / or individuals - entrepreneurs on the Internet using personal computers and / or other mobile devices. More detailed information the Buyer can find on the website - https://www.liqpay.ua/ru
Individual production of goods - tailoring by the Seller only shoes for the Buyer, taking into account his wishes regarding the type of material and size, the primary design of the Goods remains unchanged.
Significant defect - a defect that makes it impossible or inadmissible to use the product in accordance with its intended purpose, arose through the fault of the manufacturer (seller, performer), after its elimination appears again for reasons beyond the control of the Buyer and is endowed with at least one of the following features:
a) it cannot be eliminated at all;
b) its elimination requires more than fourteen calendar days;
c) he makes the goods significantly different than provided by the contract.
Proper product quality - a property of the product that meets the requirements established for this category of products in regulations and regulations, and the terms of the contract with the buyer.
Warranty period - the term (term) defined by regulations, regulations, terms of the contract, during which in case of compliance with the relevant conditions of storage and / or operation of the goods its quality and safety indicators must meet the requirements of regulations, regulations and terms of the contract.
Discount - a temporary reduction in the price of goods provided to Buyers.
Promotional product is a product presented on the Seller's Website with the specified conditions of the promotion.
The hotline is one of the means of information support. Hotline telephone number: 063-934-3538. The hotline is open from 10:00 to 19:00 every day.
1. General provisions
1.1. The information posted on the Site contains the terms of the offer to purchase the Goods and is a Public Offer of the Seller addressed to Users / Buyers.
1.2. In accordance with Art. 642 of the Civil Code of Ukraine full and unconditional acceptance of the terms of the public contract, ie the public offer of the Seller is the fact of placing an order by clicking on the link "I confirm the order" and / or registration of the User / Buyer on the Site.
1.3. By Acceptance, the User / Buyer certifies his full and unconditional agreement with all the provisions and rules of this Public Offer without any exceptions and restrictions, and confirms that he is familiar with its terms before the Acceptance.
1.4. This agreement may be concluded by a legally and legally capable User / Buyer who has reached 14 years of age, taking into account the features provided for in Chapter 4 of the Civil Code of Ukraine. By accepting the terms of the agreement, the User / Buyer confirms its legal capacity, assume the obligations arising from the use of the site: https://www.granispace.com the conclusion of this agreement.
1.5. The Parties agree that the Seller and / or the Administration of the site will send any notifications about the availability of the goods, acceptance of the order, delivery times, price, terms and forms of payment, status and / or changes in the status of the order, etc. sent by the Seller and / or administration site by e-mail, sms-messages, by telephony, is exclusively a notice of the Buyer about the receipt of the offer by the Seller and can not indicate its acceptance by the Seller.
1.6. Subject to the terms of this Public Offer, the User / Buyer agrees to receive information about news, promotions, marketing activities, other commercial offers of the Seller, but the User / Buyer may refuse to receive this information at any time.
1.7. The information posted on the website: https://www.granispace.com is for informational purposes only.
2. Information about the Goods, the price of the Goods and the order of payment
2.1. The presented photo samples contain one or more types of goods of a certain article and textual information about the article, available sizes, unit price and more. The photos of the Goods contained on the pages of the Site may differ from the actual appearance of the Goods. Descriptions / characteristics accompanying the Goods do not claim to be comprehensive information and may contain typographical errors. To clarify the information about the Goods, the User may contact the Hotline number.
2.2. Payment procedure:
2.2.1. Payment for goods is made exclusively in hryvnia by:
⦁ cash or non-cash payment (Visa and MasterCard) upon receipt of goods at the Nova Poshta branch;
⦁ cash payment upon delivery of goods by courier;
⦁ non-cash payment (Visa and MasterCard cards) when making a subscription in the amount of 50 (fifty) percent of the total value of the Goods in the individual manufacture of the Goods;
⦁ non-cash payment when using the service "Payment in installments" from PrivatBank and "Purchase in installments" from Monobank;
⦁ non-cash payment through the LiqPay payment system.
2.2.2. The Buyer may pay for the Goods through the service "Payment in installments" from PrivatBank and "Purchase in installments" from Monobank, in addition to promotional goods, on the Site or in the Seller's store.
2.2.3. When making a bank service "Payment in installments" / "Purchase in installments", the amount of the first payment is deducted from the Buyer's card immediately, and other payments - monthly.
2.2.4. Terms of lending "Payment in installments" from PrivatBank:
- loan term: up to 4 payments;
- monthly commission: 0.01% of the initial cost of the goods;
- maximum amount: according to the Buyer's limit.
Terms of lending "Payment in installments" from PrivatBank may change, so more detailed and relevant information the Buyer can find on the bank's website - https://chast.privatbank.ua/.
2.2.5. Terms of lending "Purchase in installments" from Monobank:
- loan term: 4 payments;
- monthly commission: 0.00001% of the initial cost of the goods;
- maximum amount: according to the Buyer's limit.
Terms of lending "Purchase in installments" from Monobank may change, so more detailed and relevant information the Buyer can find on the bank's website - https://chast.monobank.ua/.
2.2.6. In case of individual production of the Goods, the Buyer must make a prepayment in the amount of 50 (fifty) percent of the total value of the Goods. To make a prepayment by the Buyer, the Seller's representative issues an invoice for payment through the personal LiqPay account. Payment of the other 50% of the value of the Goods is made by the Buyer upon receipt of the Goods, taking into account the method of delivery.
2.2.7. Prepayment by the Buyer and delivery of the Goods from abroad is carried out in full by cashless payment through the payment system LiqPay.
3. Ordering procedure
3.1. The Buyer must place an Order for any product that is available for the Order on the Site.
3.2. In the absence of the Ordered Goods, the Seller's Representative shall notify the Buyer of such information by means of the communication left by the Buyer when placing the Order on the Site.
3.3. In the absence of the Ordered Goods, the Buyer has the right to replace it with Goods of a similar model or cancel the Order by calling the Hotline number.
3.4. The buyer has the right to cancel the order by calling the Hotline number.
4. Доставка товарів
4.1. Доставка Товару по Україні, замовлених на Сайті, здійснюється службою доставки «Нова Пошта» (далі - компанія-Перевізник) відповідно до умов, вказаних на сайті в розділі «Доставка» або Покупець може самостійно забрати Товар із зазначеного при Замовленні магазину. Доставка товару кур’єром здійснюється виключно службою доставки «Нова Пошта».
4.2. Доставка здійснюється по всій території України та з-за кордон (міжнародна доставка), окрім окупованих територій Донецької та Луганської областей України й Автономної Республіки Крим.
Вартість доставки Товару з-за кордон формується службою доставки індивідуально та оплачується відразу при оформленні Замовлення.
Вартість доставки до відділення «Нова Пошта» Покупця по Україні фіксована, яка складає 60 (шістдесят) гривень, незалежно від кількості замовленого Товару та місця доставки. Відсоток за переказ коштів Покупцем не сплачується.
4.3. Разом із Замовленням Покупцю надаються передбачені чинним законодавством документи.
4.4. При отриманні Товару Покупець зобов’язаний перевірити товар за кількістю, якістю, асортиментом та комплектністю.
4.5. У випадку, якщо доставка Замовлень здійснюється службою доставки «Нова Пошта», шляхом Акцепту цієї Публічної оферти, Покупець у повному обсязі і беззастережно погоджується з Правилами перевезення вантажів. З умовами таких Правил можна ознайомитись на веб-сайті служби доставки «Нова Пошта» - https://novaposhta.ua.
4.6. Ризик випадкової загибелі та/або випадкового пошкодження Товару переходить до Покупця/Одержувача з моменту оплати та передачі йому Замовлення й проставлення Одержувачем підпису в документах, що підтверджують доставку Замовлення.
4.7. Умови доставки можуть змінюватись, тому Покупець може ознайомитись з ними на веб-сайті Продавця - https://www.granispace.com/ru/shipping/
4.8. При прийнятті (акцептування) оферти Продавця Покупець надає згоду про отримання інформації про товар за допомогою дистанційного зв'язку. Проставлений підпис на документах, що підтверджують прийняття товару та/або фактичне прийняття товару, означає, що Одержувач/Покупець отримав всі необхідні відомості (інформацію) про товар до моменту його прийняття.
4. Delivery of goods
4.1. Delivery of Goods in Ukraine ordered on the Site is carried out by the delivery service "Nova Poshta" (hereinafter - the Carrier) in accordance with the conditions specified on the site in the section "Delivery" or the Buyer may pick up the Goods from the specified when ordering store. Delivery of goods by courier is carried out exclusively by the delivery service "Nova Poshta".
4.2. Delivery is carried out throughout Ukraine and from abroad (international delivery), except for the occupied territories of Donetsk and Luhansk regions of Ukraine and the Autonomous Republic of Crimea.
The cost of delivery of the Goods from abroad is formed by the delivery service individually and is paid immediately upon registration of the Order.
The cost of delivery to the Nova Poshta branch of the Buyer in Ukraine is fixed, which is 60 (sixty) hryvnias, regardless of the quantity of the ordered Goods and the place of delivery. Interest for the transfer of funds by the Buyer is not paid.
4.3. Together with the Order, the Buyer is provided with the documents provided by the current legislation.
4.4. Upon receipt of the Goods, the Buyer is obliged to check the goods for quantity, quality, range and completeness.
4.5. In the event that the Delivery of Orders is carried out by the delivery service "Nova Poshta", by Acceptance of this Public Offer, the Buyer fully and unconditionally agrees with the Rules of Carriage. The terms of such Rules can be found on the website of the delivery service "Nova Poshta" - https://novaposhta.ua.
4.6. The risk of accidental death and / or accidental damage to the Goods passes to the Buyer / Recipient from the moment of payment and transfer of the Order to him and the Recipient's signature in the documents confirming the delivery of the Order.
4.7. Terms of delivery may change, so the Buyer can read them on the Seller's website - https://www.granispace.com/ru/shipping/
4.8. Upon acceptance (acceptance) of the Seller's offer, the Buyer agrees to receive information about the goods by remote communication. The signature on the documents confirming the acceptance of the goods and / or the actual acceptance of the goods means that the Recipient / Buyer has received all the necessary information about the goods before its acceptance.
5. Return of the Goods and warranty period.
5.1. Return of Goods of proper quality.
5.1.1. Return of Goods of proper quality is carried out in accordance with the Law of Ukraine "On Consumer Protection" № 1023-XII of 12.05.1991 (as amended).
5.1.2. The Buyer has the right to return / exchange the goods of proper quality within 14 (fourteen) days from the date of receipt of the Goods only provided that the goods, consumer properties of the Goods, factory packaging, labels and payment document (receipt, goods or cash receipt confirming the fact) receipt of funds, indicating the date of payment).
5.1.3. Return of the Goods of proper quality, or exchange, which was delivered by the delivery service "Nova Poshta" is carried out at the expense of the Seller.
5.2. Return of Goods of improper quality.
5.2.1. Shoes / other products sold by the Seller have a warranty period of 30 (thirty) calendar days from the date of sale / start of the season. In case of detection of defects during the established warranty period, the Buyer has the right to demand in the manner prescribed by the Law of Ukraine "On Consumer Protection":
1) proportional reduction of the price;
2) free elimination of defects of the goods within a reasonable time;
3) reimbursement of expenses for elimination of defects of the goods.
5.2.2. Other products sold by the Seller have a warranty period of 30 calendar days from the beginning of the season:
⦁ spring-summer range - from April 1;
⦁ autumn-winter range - from October 1.
The shoes sold by the Seller have a warranty period of 30 calendar days from the beginning of the season:
⦁ winter range - from November 15 to March 15;
⦁ spring-autumn range - from March 15 to May 15 and from September 15 to November 15;
⦁ summer range - from May 15 to September 15.
5.3. In case of return of the Goods that have a significant defect in accordance with the Law of Ukraine "On Consumer Protection" № 1023-XII of 12.05.1991 (as amended), the delivery of which was carried out by the delivery service "Nova Poshta", the Seller returns the money upon return of the Goods. Costs for delivery of the Goods (return of the Goods with a significant defect) are covered by the Buyer to the Seller by the delivery service "Nova Poshta" at the expense of the Seller.
5.4. Additional provisions on the order of return / exchange of goods, delivery of which was carried out by the Carrier Companies, specified in the section of the Site "Exchange and return" -
5.5. There is no return (exchange) of goods of proper quality specified in Annex № 3 "List of goods of proper quality that are not subject to exchange (return)" of the Resolution of the Cabinet of Ministers of Ukraine "On implementation of certain provisions of the Law of Ukraine" On Consumer Protection "№ 172 from 19.03. 1994
5.6. Not subject to exchange or free repair of shoes during the warranty period:
⦁ wear and tear; with defects formed as a result of operation in conditions not corresponding to its purpose;
⦁ with mechanical damage (burns, cuts, scratches, etc.);
⦁ deformed as a result of improper wearing, drying, such that lost quality as a result of chemical action, and with other defects caused by the fault of the Buyer;
⦁ repaired by the Buyer before presentation to the Seller.
5.7. If the prepayment for the Goods was made in cash, the refund is made in cash.
5.8. If the prepayment for the Goods was made in non-cash form, the refund is made in non-cash form through a bank institution within 7 (seven) banking days.
5. 9. According to item 3,4 of Art. 12 of the Law of Ukraine "On Consumer Protection", in case of sale of goods outside the premises the Buyer has the right to terminate the contract subject to notification of the Seller within fourteen days from the date of receipt of the document certifying the purchase outside the premises. In the case of sale of products outside the premises, the Seller must return the money paid without delay no later than 30 (thirty) days from the date of notification by the Buyer of the termination of the contract.
5.10. In case of termination of the contract (return) the Buyer must return the Goods to the Seller. The costs associated with the return of the Goods shall be borne by the Seller. The Seller reimburses the costs of the Buyer in connection with the return of the Goods.
5.11. In order to exercise the right to terminate the contract, the Buyer must keep the received Goods in the same condition. Reduction of the value of the Goods due to the opening of packaging, inspection or inspection of the Goods does not deprive the Buyer of the right to terminate the contract (paragraph 7 of Article 12 of the Law of Ukraine "On Consumer Protection").
5.12. The return of a promotional product / product with a discount of proper quality / improper quality / product with a significant defect is carried out in the same way as the product at full cost.
6. Rights and obligations of the Seller.
6.1. The seller has the right to:
6.1.1. At its own discretion, unilaterally change the price of the Goods, but the price of the Goods confirmed by the Seller Order remains unchanged.
6.1.2. In case of absence of the Goods ordered by the Buyer, the latter has the right to exclude the specified Goods from the Order / cancel the Buyer's Order by notifying the Buyer by sending an e-mail to the e-mail address specified by the Buyer during registration and / or calling the Call Center operator. .
6.1.3. At its discretion, unilaterally make changes to the terms of the Public Offer, by posting (publishing) in a new version on the Site. The changes come into force from the moment of their posting (publication), unless another term of entry into force of the changes is specified in addition when they are published.
6.1.5. Organize the delivery of Orders, involving third parties in the provision of delivery services.
6.2. The seller undertakes:
6.2.1. After confirmation of the Order by the Buyer, to execute properly executed and confirmed Orders;
6.2.2. Deliver the Goods in accordance with the Order and the terms of the Public Offer.
6.2.3. Check the quantitative and qualitative characteristics of the Goods during its packaging and preparation for delivery.
6.2.4. In no way disclose information about personal data of Users and Buyers, passwords and other access data in accordance with the Security Rules posted on the Site.
6.2.5. To provide each User with the opportunity to refuse to receive advertising materials and other commercial offers of the Seller, which are sent to the latter to the e-mail address specified during registration on the site.
7. Rights and responsibilities.
7.1. The buyer has the right to:
7.1.1. Select Goods, place and send Orders on the relevant pages of the Site.
7.1.2. Require the Seller to fulfill the conditions and obligations provided for in this Public Offer.
7.1.3. Refuse to receive advertising materials and other commercial offers of the Seller, which are sent to the last e-mail address of the User.
7.2. The buyer undertakes:
7.2.1. Until the Acceptance of this Public Offer, read all its terms and conditions.
7.2.3. Get acquainted with the information about the Goods (its description), which is posted on the Site, before the registration and sending of the Order.
7.2.4. Pay for and receive the Order properly executed in accordance with the terms of this Public Offer.
7.2.5. When registering and / or placing an Order, provide the Seller with the complete information necessary for the delivery of the Order. The Buyer is fully responsible for providing false information that has made it impossible for the Seller to properly fulfill its obligations to the Buyer.
7.2.6. Upon receipt of the Order, make sure of the integrity and completeness of the Goods by reviewing the contents of the Order. In case of damage or incompleteness of the Goods - to record all the differences in the Act, which together with the Buyer must be signed by the person who delivered the Order.
7.2.7. To get acquainted with the Rules of transportation of cargoes of the Carrier companies before the moment of registration of the Order.
8. Responsibility of the parties. Dispute resolution procedure.
8.1. The Seller is not responsible for the quality of public communication channels and possible interruptions in the data network (including, but not excluded, the global Internet), through which access to the Site.
8.2. Any complaint or claim of the User / Buyer must be made in writing. The Seller will take all necessary measures to satisfy the complaint / claim of the User / Buyer, if such complaint / claim is substantiated and executed in accordance with the current legislation of Ukraine.
8.3. All disputes, disagreements or claims arising from or in connection with this Agreement, including those related to its implementation, violation, termination or invalidity, shall be resolved in the relevant court in accordance with the substantive and procedural law of Ukraine, subject to the conditions of jurisdiction and jurisdiction.
9. Force majeure.
9.1. The Parties shall be released from liability for late or improper fulfillment of their obligations, if such non-fulfillment is a consequence of extraordinary circumstances, the occurrence of which is not related to the will of the Parties, such as hostilities, strikes, disorder, accidents, natural disasters, changes in legislation. Ukraine, as well as other circumstances that arose after the conclusion of this Agreement and directly affect the implementation of the terms of this Agreement and which the Parties could neither predict nor prevent.
9.2. A Party for which it has become impossible to fulfill its obligations due to force majeure shall immediately notify the other Party in writing of the occurrence of the above circumstances, and within 30 (thirty) calendar days provide the other Party with confirmation of force majeure. Such confirmation shall be a relevant document issued by an authorized chamber of commerce and industry of Ukraine or another duly authorized state body located at the place of occurrence of force majeure.
10. Reservations on the collection and processing of personal data.
10.1. Upon acceptance of the agreement, the User / Buyer gives his voluntary consent to the collection and processing of personal data in accordance with the Law of Ukraine "On Personal Data Protection" № 2297-VI of June 1, 2010 without restrictions on the validity of such consent.
10.2. Any information received from the User / Buyer will never and under no circumstances be provided to third parties, except as provided by current legislation of Ukraine.
10.3. The information provided by the Buyer is used in the processing of the Order, as well as to provide the Buyer with commercial offers of the Seller.
10.4. Personal information can be changed at any time in the "Personal account".
10.5. In order to provide the User / Buyer with information about the products posted on the site, the Seller may send informational messages to the e-mail address specified during registration.
11. Rules for the use of materials posted on the Site
11.1. The site contains materials, trademarks, brand names and other legally protected materials, including, but not limited to, texts, photographs, graphics.
11.2. The Buyer / User has no right to use the materials posted on the Site, such as: make changes, publish, transfer to third parties, participate in the sale or assignment, create secondary documents and more.
12.1. The provisions of the current legislation of Ukraine shall apply to the relations between the User / Buyer and the Seller.
12.2. The Seller may audio record the conversations on the Hotline, using the appropriate telecommunication equipment, provided that the Users / Buyers are notified of the fact of audio recording by verbal warning. Such a record may be made by the Seller to exercise the latter's rights and legitimate interests, as well as to improve the quality of services and so on. The Seller is guided by the statement that the User / Buyer who does not agree with the audio recording of the conversation may not continue to communicate with the Hotline operator after receiving the notification of the audio recording.
12.3. The Seller reserves the right to expand and reduce the range of Goods presented on the Site.
12.4. The invalidity of any clause or part of this agreement does not lead to the invalidity of the agreement as a whole.
12.5. The Seller has the right to make changes to this agreement at its discretion at any time and without prior notice to Buyers. The current (current) version of the agreement is always available on the Site.